Privacy Policy

Last updated: 11 August 2026

At Bothy & Bark, we respect your privacy and are committed to looking after your personal information.

This Privacy Policy explains what personal information we may collect when you visit our website, contact us or interact with Bothy & Bark, why we use it, and the rights you have in relation to your information.

Bothy & Bark is operated by Emma Courtney, trading as Bothy & Bark, a sole trader based in the Scottish Highlands, United Kingdom.

For questions about this Privacy Policy or the way we use your personal information, please contact:

Email: hello@bothyandbark.com
Website: bothyandbark.com

1. Information We Collect

The personal information we collect depends on how you interact with Bothy & Bark.

Information you provide to us

If you contact us using our website contact form or by email, we may collect:

• your name;

• your email address;

• the contents of your message; and

• any other information you choose to provide.

Please avoid including sensitive personal information in a message unless it is genuinely necessary.

Our website is currently built and hosted using Hostinger. When a visitor submits a Hostinger Website Builder contact form, the submission is processed through the website platform and a notification is sent to the email address associated with the website.

Information collected when you use our website

Our website and hosting provider may process limited technical information necessary to operate, secure and deliver the website, such as information associated with your device, browser or interaction with the website.

Cookies and similar technologies may also be used.

For more information, please see our Cookie Policy and the cookie preferences available through our website's cookie banner.

2. How We Use Your Information

We may use your personal information to:

• respond to questions or messages you send us;

• communicate with you about an enquiry;

• operate, maintain and secure the Bothy & Bark website;

• understand and resolve technical problems;

• comply with our legal obligations; and

• establish, exercise or defend legal rights where necessary.

We do not currently operate an email marketing or newsletter mailing list.

If we introduce one in the future, we will update this Privacy Policy and provide appropriate information and choices when you sign up.

3. Our Lawful Bases for Using Personal Information

UK data-protection law requires us to have a lawful basis for processing personal information. The appropriate basis depends on why we are using the information.

Depending on the circumstances, we may rely upon:

Legitimate interests where it is reasonably necessary for operating Bothy & Bark, responding to enquiries, maintaining our website or protecting our business, provided those interests do not override your rights.

Legal obligation where we need to process information to comply with a legal requirement.

Consent where we specifically ask you to agree to a particular use of your information. Where processing relies on consent, you may withdraw that consent where applicable.

Contract or steps before entering into a contract where you ask us to take steps connected with a potential agreement or service.

4. Affiliate Links and Third-Party Websites

Bothy & Bark currently features recommendations and links to products sold by third-party retailers.

Some of these are affiliate links, including links provided through the Amazon Associates programme.

If you follow an affiliate link, you will leave the Bothy & Bark website and visit a third-party website.

That third party may collect and process personal information in accordance with its own privacy policy and cookie practices. Bothy & Bark does not control the privacy practices of third-party websites.

Please review the relevant retailer's privacy information before providing personal information to them.

For more information about how we use affiliate links, please see our Affiliate Disclosure.

5. Cookies

Bothy & Bark uses a cookie-consent banner provided through our website platform.

Some cookies or similar technologies may be necessary for the website to operate. Other technologies, where introduced, may require your consent.

You can use the cookie banner to manage the choices made available to you.

We have checked our current website configuration and, at the date of this Privacy Policy, Google Analytics, Google Tag Manager, Meta Pixel and Hotjar are not configured through the Hostinger integrations we reviewed.

If we introduce additional analytics, advertising or tracking technologies in the future, we will update our Cookie Policy and privacy information as appropriate.

You can find more information in our Cookie Policy.

6. Sharing Your Information

We do not sell your personal information.

We may share or make personal information available to service providers where this is necessary to operate Bothy & Bark, such as:

• our website hosting and website-building provider;

• email and communications providers;

• IT, security or technical service providers; and

• professional advisers where reasonably necessary.

We may also disclose information where required by law, regulation, court order or another lawful authority, or where reasonably necessary to protect our legal rights.

Our website is currently built and hosted using Hostinger.

Where service providers process personal information for us, we expect personal information to be handled appropriately and securely.

7. International Transfers

Some organisations that provide online, hosting, communications or other technology services may process information outside the United Kingdom.

Where personal information is transferred internationally and UK data-protection law requires safeguards, we will take appropriate steps to ensure the transfer is protected in accordance with applicable law.

8. How Long We Keep Personal Information

We will not keep personal information for longer than we reasonably need it.

How long we retain information depends on why it was collected, whether an enquiry remains active, whether the information is required for legitimate business purposes, and whether we are legally required to retain it.

Routine enquiries and contact-form information will be reviewed periodically and deleted when they are no longer reasonably required.

We may retain certain information for longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.

9. Keeping Your Information Secure

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

10. Your Data-Protection Rights

Depending on the circumstances, UK data-protection law gives you rights concerning your personal information.

These may include the right to:

• ask for access to personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information in certain circumstances;

• ask us to restrict the way we process your information in certain circumstances;

• object to certain processing;

• request the transfer of certain information where the right to data portability applies; and

• withdraw consent where we rely on your consent.

Some of these rights only apply in particular circumstances.

To exercise a right, contact:

hello@bothyandbark.com

We may need to ask for information to verify your identity before acting on a request.

11. Data-Protection Complaints

If you have concerns about how Bothy & Bark has handled your personal information, please contact us first:

hello@bothyandbark.com

We will consider your complaint and respond in accordance with applicable data-protection law.

Current UK rules require organisations handling personal information to provide a way for people to make data-protection complaints, acknowledge complaints within 30 days, investigate them appropriately and communicate the outcome.

You also have the right to raise concerns with the UK's data-protection regulator, the Information Commissioner's Office (ICO).

Information Commissioner's Office

The ICO generally expects people to raise their concern with the organisation first.

12. Children's Privacy

Bothy & Bark is not designed to collect personal information specifically from children.

If you believe a child has provided personal information to us inappropriately, please contact us at hello@bothyandbark.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or legal obligations change.

For example, we may need to update it if Bothy & Bark introduces an email newsletter, additional analytics tools or direct online sales.

The latest version will always be published on this page with the date it was last updated.

© 2026 Bothy & Bark

Emma Courtney trading as Bothy & Bark
Scottish Highlands, United Kingdom
hello@bothyandbark.com